E-commerce businesses

Better conversion, cleaner operations, fewer manual tasks dragging the team down.

For e-commerce businesses that have grown past the point where manual processes can keep up.

Growing an e-commerce business creates a specific kind of operational drag. Orders are coming in, customers are reaching out, returns need processing, and the team is spending a disproportionate amount of time on tasks that could be automated. The website works. Everything behind it is more fragile than it looks.

We build AI workflows and internal tools for e-commerce teams that reduce the manual overhead — customer inquiry routing, order status updates, return handling, and the reporting that takes hours to compile manually. Less time on the inbox, more time on the things that actually grow the business.

What we typically fix

  • Customer support volume that the current team cannot keep up with manually
  • Order, return and inquiry handling that runs on manual steps and email threads
  • Reporting and operations data that requires hours to compile each week

Most relevant services

Pick the work that fixes the biggest problem first.

Common questions

What parts of e-commerce operations can actually be automated with AI?

Customer inquiry triage and response (sizing questions, order status, return requests), inventory and order reports, abandoned cart follow-up, and supplier communication. These are the tasks that consume the most team hours and are the least dependent on human judgement.

Do you work with Shopify, WooCommerce or custom platforms?

Yes. We connect to Shopify, WooCommerce, and most other platforms via API or webhook. The workflows we build live alongside your existing platform rather than replacing it — we automate the surrounding operations, not the store itself.

What does a customer inquiry workflow look like in practice?

Incoming messages — from email, contact form, chat — are classified by intent (order status, return, product question), routed to the right handler, and given an automatic response when the answer can be generated from order data. The team sees only the enquiries that actually need a human response.

Tell us what needs help.

A short message is enough to get the conversation started. Norway and international — usually a reply within 1 to 2 business days.